Release 5.44

November 2025

New in this release

SAML 2.0 and OIDC-based Single Sign-On (SSO)

Added support for integrating IdPs such as Microsoft Entra ID and Okta using SAML/OIDC for seamless authentication. Includes IdP configuration, default IdP per tenant, authentication flows, and role based access control (RBAC).

Support for 600 DPI on Sigma Printers

Added support for Sigma DS3 printers with 600 DPI resolution. Includes STANDARD (600x300) and BEST (600x600) modes, ribbon compatibility, and default BEST resolution.

Fixed in this release

1. Fixed error messages persisting in Bit and Parity Bit fields when changing Card Format type.
2. Fixed an issue with the inability to update iClass and Prox Card Format in Smart Card Profiles.
3. Fixed an issue where the Terms of Service popup appears for a moment after a login and page refresh for Direct Tenants.
4. Fixed Paginated Print Queue API returning a 500 error when searching by UpdatedOn.
5. Fixed an issue where Trial Direct Tenants created via the Entrust web portal incorrectly had access to SMS OTP authentication.
6. Fixed misleading delivery options (SMS and Voice) from the Optional Attributes section on the User Details page.

Known Issues

• Single Logout (SLO) and SP-initiated SLO are not supported; full functionality planned for a future release.
• Font style (Bold/Italic) for text fields is not reflected in properties after importing TruCredential designs into Instant ID as a Service, though the text appears correctly formatted.
• When using the PrintAPI for Print Single Enrollment, the API request requires the Device ID, not the Printer ID, contrary to what is stated in the documentation.

Enterprise Service Gateway Deprecation

Entrust will only support the last four releases of the Enterprise Service Gateway (the current version 5.44 and the three previous releases 5.43, 5.42 and 5.41). Entrust recommends that customers always upgrade their Enterprise Service Gateway to the latest release because each release contains security updates to the Enterprise Service Gateway Operating System.

Browser Deprecation

Microsoft no longer supports Internet Explorer 11. Instant ID as a Service ceased support for Internet Explorer 11 after May 2023.