System Requirements
vSphere virtual environment requirements
Before installing the Identity as a Service Gateway using an Identity as a Service OVA, you must download the VMware
vSphere 7.0+ virtualization environment. Confirm that your system meets the requirements for using the vSphere 5+.
The following are the system requirements for the Identity as a Service OVA:
- Platform: VMware vSphere 7.0 or newer
- Virtual CPUs: minimum of 2
- Virtual Memory: 4 GB
- Virtual Disk Space: 40 GB (which can be thin provisioned)
Hyper-V Manager virtual environment requirements
To create an Identity as a Service Gateway using an Identity as a Service VHD, you must have access to a Microsoft
Hyper-V server, (Windows Server 2012R2), 6.3.96 or newer. Confirm that your system meets the requirements for using the
Hyper-V server 6.3.96+.
The following are the system requirements for the Identity as a Service VHD:
- Platform: Microsoft Hyper-V for Windows Server 2016 or newer
- Virtual CPUs: minimum of 2
- Virtual Memory: 4 GB
- Virtual Disk Space: 40 GB
Desktop browser requirements
Identity as a Service is supported on the latest versions of the following desktop browsers.
- Apple Safari
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
Mobile browser requirements
Identity as a Service is supported on the latest versions of the following mobile browsers.
- Android Browser
- Apple Safari
- Google Chrome
Cloud Issuance Printer Requirements
Cloud issuance requires a modern printer and firmware to successfully connect and issue credentials.
Support Models
- Retransfer Printers
- CR8XX: All except CR825
- Direct to Card (DTC) Printers
- CD800: Serial number greater than C66122
- CD812: Serial number greater than AH10031
- CD880: Serial number greater than AF10031
- SD260L: Serial number greater than D17386
- SD360: Serial number greater than B40243
- DF250: Serial number greater than U10042
- DF350: Serial number greater than V10302
- P800: Serial number greater than W10417
Required Firmware
- Retransfer Printers: R4.10.1 and above
- Direct to Card Printers: D3.18.1 and above
Download firmware: https://trustedcare.entrust.com/login
Upgrade Guide: https://www.entrust.com/-/media/documentation/productsupport/527771-001d_infocus_update_instructions.pdf