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Add users to Identity as a Service

Anyone with access to Identity as a Service is a user. The role assigned to the user determines the features they can access in Identity as a Service. See Create, assign, and manage roles and Set up your Identity as a Service account for more information.

Attention:  When a new Identity as a Service account is created, a single user with the Super Administrator role is created for the account. The Super Administrator user can create more users and assign each of them a role that determines their level of access to Identity as a Service. To safeguard against complete account lockout, you should create another user for your new account with the Super Administrator role.

Before you add users to Identity as a Service

When you add users manually to your Identity as a Service account, you do the following:

Enter their profile information

Assign them to groups

Select access management role items

Select their role

Assign custom user attributes, if applicable

Assign user authenticators

Configure user policies (registration, verification, and Magic Links)

How to add users

You can add users to Identity as a Service using one of the following methods:

Add a user manually

Sync a user from a directory

Import users by synchronizing your Identity as a Service account with a directory (Trigger on-demand synchronization)

Bulk import users (see Import users)

Manage individual users

Once you add a user, you can manage the user the following for individual users from the User Details page:

Profile—Update user profile information (see Edit, delete, unlock, and disable users and Add users).

Authenticators—Manage users authenticators (see Manage authenticators).

Devices—Manage Active Sync devices (see Manage devices).

Risk-Based Authentication—Manage risk-based authentication (see Manage risk-based authenticator settings).

Applications—Manage applications assigned to the user (see Manage applications).

OIDC/OAuth Tokens—Manage OAuth tokens (see Manage OIDC and OAuth tokens).

Audits—View user audit activity and download user audits (see View and export audit logs).

Topics in this section:

Add users

Unlink users from Active Directory

View, filter, and export user list

Edit, delete, unlock, and disable users

Set Magic Link registration for users