Integrate Zoom
Zoom provides video-telephony and online chat services through a cloud-based peer-to-peer software platform and is used for teleconferencing, telecommuting, distance education, and social relations (see https://zoom.us/). You can protect access to Zoom by integrating Zoom with Identity as a Service. Once integrated, users can use single sign-on to log in to their Zoom account through Identity as a Service.
Note: This integration was tested using Identity as a Service version 5.13 and Zoom Release October 2020. Other versions of Zoom may require integration and configuration steps that differ from those documented in this procedure. For other versions of Zoom, this integration guide may be used as an initial approach for integrating Zoom. In the event of other issues, contact support@entrust.com for assistance.
To integrate Zoom with Identity as a Service, you must have a Business or Education account and an approved Vanity URL. See the following Zoom documentation for more information on how to obtain a Vanity URL:
https://support.zoom.us/hc/en-us/articles/201363003-Getting-started-with-SSO
https://support.zoom.us/hc/en-us/articles/215062646-Guidelines-for-Vanity-URL-Requests
To integrate Zoom, do the following:
Step 1: Download the Zoom metadata fileStep 1: Download the Zoom metadata file
Download the Zoom metadata file. You use this file when you Add Zoom to Identity as a Service.
Log in to your Zoom account at https://<mycompany>.zoom.us.
In the Admin menu, click Advanced > Single Sign-on. The Single Sign-On page appears.
Click Enable Single Sign-On. The Configure SSO Manually page appears.
Return to the Admin menu and click Account Management > Account Profile. The Account Profile page appears.
Review the Vanity URL.
Open a Web browser and paste the Vanity URL in the browser in the following format:
Example: https://mycompany.zoom.us/saml/metadata/sp
The metadata file downloads by default as an xml file named sp.xml. You need to upload the metadata file in Step 2: Add Zoom to Identity as a Service.
Copy the SAML Configuration from Identity as a Service
Log into your Identity as a Service administrator account.
Click 
> Security > Applications. The Applications Lists page appears.
Under SAML Cloud Integrations, click SAML Configuration. The SAML Configuration dialog box appears.
This dialog box contains information you need to configure your SAML application for Identity as a Service authentication.
Do one of the following:
Leave this dialog box open to reference later in this procedure.
Copy the Entity ID, Single Sign-on URL, and Single Logout URL to a text file and save it to reference later in this procedure.
Note: Depending on the integration you are performing, you may not need all three of these SAML configuration values.
Step 3: Add Zoom to Identity as a ServiceStep 3: Add Zoom to Identity as a Service
Add Zoom as an application to Identity as a Service
Log into your Identity as a Service administrator account.
Click > Security > Applications. The Applications Lists page appears.
Click Add. The Select an Application Template page appears.
Do one of the following:
Select SAML Cloud Integrations from the search drop-down list and scroll to find the application you want to add to IDaaS.
- or -
In the Search bar, enter a search option to filter for the application you want to add to IDaaS.
Click Zoom. The Add Zoom page appears.
Enter an Application Name.
Enter an Application Description.
Optional. Add a custom application logo.
Click 
next to Application Logo. The Upload Logo dialog box appears.
Click 
to select an image file to upload.
Browse to select your file and click Open. The Upload Logo dialog box reappears showing your selected image.
If required, resize your image.
Click OK.
Select the Authentication Flow that appears to users during login.
Click Next. The General page appears.
Click 
to the Upload Metadata XML and browse to the location of the metadata file you downloaded. The Metadata Configuration dialog box appears.
If required, click Merge with existing values to merge new values with existing values for Alternative Assertion Consumer Services URLs and SAML attribute names.
Click Save.
Optional. Enter the SAML Username Parameter Name used to identity the user ID being requested for authentication. The user ID can then be passed as a parameter, for example, Username=jdoe.
Enter the SAML Session Timeout to the time when the SAML Assertion times out. The maximum is 720 minutes.
Enter the Max Authentication Age (seconds) to set the maximum amount of time that can elapse before a user is required to reauthenticate during a new login attempt. This applies for both SP-initiated and IDP-initiated login. Set this field to -1 to disable this feature.
From the SAML NameID Attribute drop-down list, select Email.
Select the SAML Signing Certificate from the drop-down list.
Deselect Enable Go Back Button if you do not want users to be able to go back to the Zoom login page to log in.
Select Show Default Assertion Consumer URL Service in the My Profile. When selected, the Default Assertion Consumer URL appears in a user's My Profile page in addition to relay states and Alternative Assertion Consumer URLs.
Optional. Add Alternative Assertion Consumer Service URLs, as follows:
Click Add.
Enter a Name.
Enter a URL Value.
Select Show in My Profile to display the Alternative Consumer Service URL in a user's My profile page.
Optional. Add an Application Logo.
Click Add.
Repeat these steps to add more Alternative Assertion Consumer Service URLs.
Click Submit.
Step 4: Add a resource ruleStep 4: Add a resource rule
Step 5: Export the Signing Certificate from Identity as a ServiceStep 5: Export the Signing Certificate from Identity as a Service
Export a SAML signing certificate
Log in to your Identity as a Service administrator account.
Click > Security > Applications. The Applications List page appears.
Under SAML Cloud Integrations, click SAML Signing Certificates. The SAML Signing Certificates page appears.
Click 
next to the certificate to export the certificate you want to import into your SAML service provider application. The Export Certificate dialog box appears.
If the certificate has been issued by a CA, do one of the following:
Click Certificate to export the self-signed certificate.
Click Root CA Certificate to export a certificate issued from a CA.
Click Certificate Chain to export the SAML signing certificate and its CA certificates.
Click Export.
Step 6: Configure Zoom for Identity as a Service authenticationStep 6: Configure Zoom for Identity as a Service authentication
Log in to your company Zoom account.
In the Admin menu, click Account Management > Advanced > Single Sign-On. The Configure SSO Manually page appears.
Click Edit Configurations.
In the Sign-On page URL field, paste the Single Sign-On URL from the SAML Configuration from Step 2: Copy the SAML Configuration from Identity as a Service.
In the Sign-out page URL field, paste the Single Logout URL from the SAML Configuration from Step 2: Copy the SAML Configuration from Identity as a Service.
Add the signing certificate, as follows:
With a text editor such as Notepad, open the signing certificate that you exported in Step 5: Export the signing certificate from Identity as a Service.
Copy the contents of the certificate (excluding the Start Certificate and End Certificate text).
Paste the contents of the signing certificate in to the Identity provider certificate field.
In the Issuer (IDP Entity ID) field, paste the Entity ID from the SAML Configuration from Step 2: Copy the SAML Configuration from Identity as a Service.
Click Save Changes.
Click Yes on the Confirmation prompt.
Step 7: Test the integrationStep 7: Test the integration
Testing Service Provider Login
Open a Web browser and enter the URL for your Zoom company account. You are directed to Identity as a Service.
Enter your Zoom account User ID and click Next.
Respond to the second-factor authentication challenge. If you respond successfully, you are logged into Zoom.
Testing Identity as a Service redirect log in
Log in to your Identity as a Service account.
Go to your My Profile page if you are not already there.
Under Applications, click Zoom.
Respond to the second-factor authentication challenge. If you respond successfully, you are logged in to Zoom.