Integrate PingDom
PingDom offers a cloud-based incident management platform for IT departments (see https://www.pingdom.com/). You can protect access to PingDom by integrating PingDom with Identity as a Service. Once integrated, users can use single sign-on to log in to their PingDom account through Identity as a Service.
Note: This integration was tested using Identity as a Service version 5.30 and PingDom version June 2021. Other versions of PingDom may require integration and configuration steps that differ from those documented in this procedure. For other versions of PingDom, this integration guide may be used as an initial approach for integrating PingDom. In the event of other issues, contact support@entrust.com for assistance.
To integrate PingDom with Identity as a Service, you must do the following:
Before you begin, open two browser windows. In one window, log in to your PingDom administrator account. In the other window, log in to your IDaaS administrator account.
Step 1: Obtain the Entity ID and ACS URL from PingDomStep 1: Obtain the Entity ID and ACS URL from PingDom
From the PingDom home page, click 
> Security. The Security page appears.
Click SAML. The SAML page appears.
Click the Configuration tab .It should be the default landing page.
Leave this page open to return to it in Step 2: Add PingDom to Identity as a Service.
Step 2: Add PingDom to Identity as a ServiceStep 2: Add PingDom to Identity as a Service
In Identity as a Service, click 
> Security > Applications. The Applications Lists page appears.
Click Add. The Select an Application Template page appears.
Do one of the following:
Select SAML Cloud Integrations from the search drop-down list and scroll to find the application you want to add to IDaaS.
- or -
In the Search bar, enter a search option to filter for the application you want to add to IDaaS.
Click PingDom. The Add PingDom page appears.
Enter an Application Name.
Enter an Application Description.
Optional. Add a custom application logo.
Click 
next to Application Logo. The Upload Logo dialog box appears.
Click 
to select an image file to upload.
Browse to select your file and click Open. The Upload Logo dialog box reappears showing your selected image.
If required, resize your image.
Click OK.
Select the Authentication Flow that appears to users during login.
Click Next. The General page appears.
Return to the PingDom window and copy paste the following:
Copy the PingDom ACS URL and paste in the IDaaS Assertion Consumer Service URL field.
Copy the PingDom Entity ID and paste it in the IDaaS Entity ID field,
If available, use the Upload Metadata XML file option to auto-populate the following fields, if available in the file:
Default Assertion Consumer Service URL
Alternative Assertion Consumer URLs
Service Provider Entity ID (Issuer)
Single Logout Service URL
SAML Signing Certificate
SAML NameID Encoding Format
SAML Signature Algorithm
Click 
to the Upload Metadata XML and browse to the location of the metadata file you downloaded. The Metadata Configuration dialog box appears.
If required, click Merge with existing values to merge new values with existing values for Alternative Assertion Consumer Services URLs and SAML attribute names.
Click Save.
Optional. Enter the SAML Username Parameter Name used to identity the user ID being requested for authentication. The user ID can then be passed as a parameter, for example, Username=jdoe. Alternately, if the SAML username is NameID, the SAML Request XML NameID element value is used to the identify the IDaaS userID.
Enter the SAML Session Timeout to the time when the SAML Assertion times out. The maximum is 720 minutes.
From the SAML NameID Attribute drop-down list, select Email.
From the SAML NameID Encoding Format drop-down list, select Email.
Select the SAML Signing Certificate from the drop-down list.
From the SAML Signature Algorithm drop-down list, select SHA512.
Select Sign Complete URL Response.
Deselect Enable Go Back Button if you do not want users to be able to go back to the PingDom login page to log in.
Select Show Default Assertion Consumer URL Service in the My Profile. When selected, the Default Assertion Consumer URL appears in a user's My Profile page in addition to relay states and Alternative Assertion Consumer URLs.
Optional. Add Alternative Assertion Consumer Service URLs, as follows:
Click Add.
Enter a Name.
Enter a URL Value.
Select Show in My Profile to display the Alternative Consumer Service URL in a user's My profile page.
Optional. Add an Application Logo.
Click Add.
Repeat these steps to add more Alternative Assertion Consumer Service URLs.
Click Submit.
Step 3: Add a resource ruleStep 3: Add a resource rule
Step 4: Copy the SAML configurations from Identity as a ServiceStep 4: Copy the SAML configurations from Identity as a Service
Copy the SAML Configuration from Identity as a Service
Log into your Identity as a Service administrator account.
Click > Security > Applications. The Applications Lists page appears.
Under SAML Cloud Integrations, click SAML Configuration. The SAML Configuration dialog box appears.
This dialog box contains information you need to configure your SAML application for Identity as a Service authentication.
Do one of the following:
Leave this dialog box open to reference later in this procedure.
Copy the Entity ID, Single Sign-on URL, and Single Logout URL to a text file and save it to reference later in this procedure.
Note: Depending on the integration you are performing, you may not need all three of these SAML configuration values.
Step 5: Copy the SAML signing certificate from Identity as a ServiceStep 5: Copy the SAML signing certificate from Identity as a Service
Copy a SAML signing certificate
Log in to your Identity as a Service administrator account.
Click > Security > Applications. The Applications List page appears.
Under SAML Cloud Integrations, click SAML Signing Certificates. The SAML Signing Certificates page appears.
Click 
next to the certificate to copy it to the clipboard.
You can additionally download the certificate and save it for future use.
Open a text editor, such as Notepad, and paste the contents of the certificate into the text file.
Save the file.
Note: Be sure to same the file with the .cer extension, for example, SAML_certifcate.cer.
Step 6: Configure PingDom for Identity as a Service authenticationStep 6: Configure PingDom for Identity as a Service authentication
Configure PingDom for Identity as a Service
Return to the PingDom SAML Configuration page.
Open the text file you created in Step 4: Copy the SAML Configurations from Identity as a Service and do the following:
In the Entity ID field, paste the Entity ID you copied from IDaaS.
In the ACS URL field, enter the Single Sign-On URL from IDaaS.
Open the text file you created in Step 5: Copy the SAML Certificate from Identity as a Service and do the following:
In the Certificate field, paste the SAML Certificate you copied from IDaaS.
Toggle to Enable SAML Integration.
Click Save.
Step 7: Test the integrationStep 7: Test the integration
Testing Service Provider Login
Open a Web browser and enter the URL for your PingDom account. You are directed to Identity as a Service.
Enter your PingDom account User ID and click Next.
Respond to the second-factor authentication challenge. If you respond successfully, you are logged in to PingDom.
Testing Identity as a Service redirect log in
Log in to your Identity as a Service account.
Go to your My Profile page if you are not already there.
Under Applications, click PingDom.
Respond to the second-factor authentication challenge. If you respond successfully, you are logged in to PingDom.