Integrate Netskope
Netskope is a cloud-based zero-trust service that secures access to enterprise applications and data in hybrid IT environments while reducing risk and simplifying security operations. See https://www.netskope.com. You can protect access to Netskope by integrating Netskope with Identity as a Service. Once integrated, users can use single sign-on to log in to their Netskope account through Identity as a Service.
Note: This integration was tested using Identity as a Service version 5.33 and Netskope version 109.1.0.1127. Other versions of Netskope may require integration and configuration steps that differ from those documented in this procedure. For other versions of Netskope, this integration guide may be used as an initial approach for integrating Gong. In the event of other issues, contact support@entrust.com for assistance.
To integrate Netskope with Identity as a Service, you must do the following:
Before you begin, open two browser windows. In one window, log in to your Gong Administrator account. In the other window, log in to your IDaaS administrator account.
Step 1: Copy the SAML configurations from Identity as a ServiceStep 1: Copy the SAML configurations from Identity as a Service
Copy the SAML Configuration from Identity as a Service
Log into your Identity as a Service administrator account.
Click 
> Security > Applications. The Applications Lists page appears.
Under SAML Cloud Integrations, click SAML Configuration. The SAML Configuration dialog box appears.
This dialog box contains information you need to configure your SAML application for Identity as a Service authentication.
Do one of the following:
Leave this dialog box open to reference later in this procedure.
Copy the Entity ID, Single Sign-on URL, and Single Logout URL to a text file and save it to reference later in this procedure.
Note: Depending on the integration you are performing, you may not need all three of these SAML configuration values.
Step 2: Copy the SAML signing certificate from Identity as a ServiceStep 2: Copy the SAML signing certificate from Identity as a Service
Copy a SAML signing certificate
Log in to your Identity as a Service administrator account.
Click > Security > Applications. The Applications List page appears.
Under SAML Cloud Integrations, click SAML Signing Certificates. The SAML Signing Certificates page appears.
Click 
next to the certificate to copy it to the clipboard.
You can additionally download the certificate and save it for future use.
Open a text editor, such as Notepad, and paste the contents of the certificate into the text file.
Save the file.
Note: Be sure to same the file with the .cer extension, for example, SAML_certifcate.cer.
Step 3: Configure Netskope for IDaaS authentication and download the metadata from NetskopeStep 3: Configure Netskope for IDaaS authentication and download the metadata from Netskope
Log in to your Netskope administrator account. The Dashboard page appears.
Click Settings. The General page appears.
Click Administration > SSO. The SSO page appears.
Under DefaultIDP, click Netskope Settings. The Netskope Settings dialog box appears.
Click to download the Netskope Metadata.
Save the metadata file in .XML format.
Click the Netskope Settings more option (...).
Select Edit from the drop-down menu. The SSO settings page appears.
Under Account, ensure the following:
Enable is set to On.
Disable Force Authentication is selected.
In the IDP SSO URL field, enter the Single Sign-On URL you copied in Step 1: Copy the SAML Configurations from Identity as a Service.
In the IDP Entity ID field, enter the Entity ID you copied in Step 1: Copy the SAML Configurations from Identity as a Service.
In the IDP Certificate field, browse to upload the SAML Signing Certificate you downloaded in Step 1: Copy the SAML Signing Certificate from Identity as a Service.
Click Save.
Step 4: Add Netskope to Identity as a ServiceStep 4: Add Netskope to Identity as a Service
Add Netskope as an application to Identity as a Service
Log into your Identity as a Service administrator account.
Click > Security > Applications. The Applications Lists page appears.
Click Add. The Select an Application Template page appears.
Do one of the following:
Select SAML Cloud Integrations from the search drop-down list and scroll to find the application you want to add to IDaaS.
- or -
In the Search bar, enter a search option to filter for the application you want to add to IDaaS.
Click Netskope. The Add Netskope page appears.
Enter an Application Name.
Enter an Application Description.
Optional. Add a custom application logo.
Click 
next to Application Logo. The Upload Logo dialog box appears.
Click 
to select an image file to upload.
Browse to select your file and click Open. The Upload Logo dialog box reappears showing your selected image.
If required, resize your image.
Click OK.
Select the Authentication Flow that appears to users during login.
Click Next. The General page appears.
Click Upload Metadata XML file and browse to upload the Netskope Metadata that you downloaded in Step 3: Configure Netskope for IDaaS authentication and download the Netskope metadata file.
Enter the SAML Session Timeout to the time when the SAML Assertion times out. The maximum is 720 minutes.
Enter the Max Authentication Age (seconds) to set the maximum amount of time that can elapse before a user is required to reauthenticate during a new login attempt. This applies for both SP-initiated and IDP-initiated login. Set this field to -1 to disable this feature.
From the SAML NameID Attribute drop-down list, select Email.
From the SAML NameID Encoding Format drop-down list, select Email.
Select the SAML Signing Certificate that you copied in Step 2: Copy the SAML signing certificate from Identity as a Service.
Deselect Enable Go Back Button if you do not want users to be able to go back to the Netskope login page to log in.
Deselect Encrypt SAML Assertion.
Select Show Default Assertion Consumer URL Service in the My Profile. When selected, the Default Assertion Consumer URL appears in a user's My Profile page in addition to relay states and Alternative Assertion Consumer URLs.
Leave the remaining settings at the default values.
Click Submit.
Step 5: Add a resource ruleStep 5: Add a resource rule
Step 6: Test the integrationStep 6: Test the integration
Testing Service Provider login
Open a web browser and enter the URL of Netskope.
Click the Huddle.
Click Single Sign-on. You are redirected to IDaaS.
Enter the IDaaS user ID.
Respond the second-factor authentication challenge. If you respond successfully, you are logged into Huddle.
Testing Identity as a Service redirect log in
Log in to your Identity as a Service account.
Go to your My Profile page if you are not already there.
Under Applications, click Netskope.
Respond to the second factor authentication challenge. If you respond successfully, you are logged in to Netskope.