Integrate KnowBe4

KnowBe4 provides an integrated platform for security awareness combined with simulated phishing attacks (see https://knowbe4.com). You can protect access to KnowBe4 by integrating KnowBe4 with Identity as a Service. Once integrated, users can use single sign-on to log in to their KnowBe4 account through Identity as a Service.

Note: This integration was tested using Identity as a Service version 5.15 and KnowBe4 version February 2021. Other versions of KnowBe4 may require integration and configuration steps that differ from those documented in this procedure. For other versions of KnowBe4, this integration guide may be used as an initial approach for integrating KnowBe4. In the event of other issues, contact support@entrust.com for assistance.

To integrate KnowBe4 with Identity as a Service, you must do the following:

Step 1: Copy the KnowBe4 Identity Provider SAML configurations

Step 2:  Add KnowBe4 to Identity as a Service

Step 3: Create a resource rule to protect access to KnowBe4

Step 4: Copy the SAML configurations from Identity as a Service

Step 5: Export the SAML signing certificate from Identity as a Service

Step 6: Copy the IdP Certificate Fingerprint

Step 7: Configure KnowBe4 for Identity as a Service authentication

Step 8: Test the integration