Assign a Temporary Access Code

Create a Temporary Access Code for users when they need to authenticate, but cannot access the token or OTP required for authentication.

The default Temporary Access Code lifetime, expiry date, and maximum number of uses are controlled from your Identity as a Service account authenticator settings. See Modify Temporary Access Code settings  for more information.

Assign a Temporary Access Code

1.      Click > Members > Users. The Users List page appears.

2.      Click the User ID of the user to whom you want to assign the temporary access code. The User Details page appears.

3.      Click the Authenticators tab. The Authenticators page appears showing a list of authenticators assigned to the user.

4.      Click . A drop-down list of authenticators appears.

5.      Select Temporary Access Code. The Temporary Access Code is added to the user's list of authenticators. You need to send the code to the user.

6.      To get the temporary access code, on the user's Authenticators page, click and select   Details. The Temporary Access Code Details page appear.

7.      Copy the text in the Code field. This is the temporary access code. Share the code with the user.

8.      Click OK to close the Temporary Access Code Details page.

Note: You cannot create more than one Temporary Access Code for each user. To create a new Temporary Access Code, you must first delete the user’s current Temporary Access Code, if there is one. If you need to delete the temporary access code, click and select Delete and click Delete on the confirmation prompt.