Modify Temporary Access Code settings

If a Temporary Access Code has expired or is about to expire, you can modify the expiry information so that a user can still authenticate with it. Modify the Temporary Access Code if the user still does not have a new authenticator (a token, for example) when the Temporary Access Code expires.

Any changes made to temporary access codes take effect the next time they are used for authentication.

Tip: You can click Undo to reverse any modified settings that have not been saved. Clicking Undo does not revert these settings to their default value.

Modify Temporary Access Code settings

1.      Click > Policies > Authenticators. The Authenticators page appears.

2.      Select Temporary Access Code. The Temporary Access Code settings appear.

3.      Set Length to the number of characters or digits that can be included in a user's Temporary Access Code.

4.      Set Alphabet to the number and characters that can be included in each user's Temporary Access Code. The alphabet characters must be unique. No white spaces can be included.

5.      Select Case Sensitive to make the values entered in the Alphabet sensitive to whether the letters included are upper or lower case. When Case Sensitive is not selected, the Alphabet must contain either upper or lower case letters but not both.

6.      Select Replace Similar Characters if you want to replace similar looking characters in a response. For example, replace O with 0 and I with 1.

7.      Set Maximum Uses to the number of times the Temporary Access Code can be used to complete an authenticate challenge. Setting the field to 0 allows the authenticator to be used an infinite number of times.

8.      Set Lifetime (secs.) to the amount of time in seconds before a Temporary Access Code expires.

9.      If a warning appears, select Confirm Changes.

10.  Select Enable Admin Contact to allow users to see admin contact information on the authentication screen in order to request a temporary access code.

11.  If applicable, enter the Admin Contact information that appears on the authentication screen. The contact can be an email or a phone number.

12.  Click Save.