Manage hardware token authenticators

In some cases your organization may ask you to assign hardware tokens to yourself rather than assign them for you. To self-assign, your organization needs to provide you with the hardware token and its serial number.

Add a hardware token

1.      Click   > My Profile. The My Profile page appears.

2.      Click the Authenticators tab. The Authenticators page appears.

3.      Click . A drop-down list of authenticators appears.

4.      Select Hardware Token. The Add Hardware Token dialog box appears.

5.      In the Token Serial Number field, enter the serial number. The serial number is found on the reverse side of the token.

6.      Power on the hardware token.

7.      In the Token Response field, enter the numeric code that appears on the token screen.

8.      Click Add.

You can perform a number of actions with hardware tokens. These include:

●       Enable or disable a hardware token

This option is useful if you misplace your hardware token and need to disable. When you find it again, you can re-enable it.

●       Edit a label to a token

This option enables you to add a label to a token. This feature is helpful is you have more than one token for different uses and want to give each token an easily identifiable label or want to replace a serial number with an easy to remember label.

●       Synchronize a hardware token

A hardware token uses an internal clock uses to generate token codes. Over time, the token and the IDaaS clock can become out of sync, which can cause authentication attempts to fail. You can synchronize the hardware token if the clock falls out of sync. Synchronization also happens automatically when a successful token authentication occurs.

●       View token details

You can view the following information about your hardware token:

–  Type

–  Serial Number / Identifier

–  Description

–  Date Created

–  Date Last Used

–  State

–  Support for Push Authentication (Yes or No)

 Manage hardware tokens

1.      Click   > My Profile. The My Profile page appears.

2.      Click the Authenticators tab. The Authenticators page appears.

Note: You can have multiple hardware tokens assigned to you.

3.      Click next to the desired hardware token. A drop-down menu appears with the following options:

●       Enable—Select to enable the hardware token and then click Confirm on the dialog box.

●       Disable—Select to disable the hardware token and then click Confirm on the dialog box.

●       Edit—Select to edit the label of the token.

●       View—Selectto view the hardware token details.

●       Synchronize—Select to reset the hardware token. A Synchronize Token dialog box appears. Do one of the following:

–  Recommended: Enter the token code that appears on the hardware token and then click Synchronize.

–  Leave the response field blank and click Synchronize.