Integrate ReviewInc
ReviewInc is a leading provider of Business Reputation Management Services (see https://reviewinc.com/). You can protect access to ReviewInc by integrating ReviewInc with Identity as a Service. Once integrated, users can use single sign-on to log in to their ReviewInc account through Identity as a Service.
Note: This integration was tested using Identity as a Service version 5.31 and ReviewInc August 2023 version. Other versions of ReviewInc may require integration and configuration steps that differ from those documented in this procedure. In the event of other issues, contact support@entrust.com for assistance.
To integrate ReviewInc with Identity as a Service, you must do the following:
Before you begin, open two browser windows. In one window, log in to your ReviewInc administrator account. In the other window, log in to your IDaaS administrator account.
Step 1: Copy the SAML configurations from Identity as a ServiceStep 1: Copy the SAML configurations from Identity as a Service
Copy the SAML Configuration from Identity as a Service
Log into your Identity as a Service administrator account.
Click 
> Security > Applications. The Applications Lists page appears.
Under SAML Cloud Integrations, click SAML Configuration. The SAML Configuration dialog box appears.
This dialog box contains information you need to configure your SAML application for Identity as a Service authentication.
Do one of the following:
Leave this dialog box open to reference later in this procedure.
Copy the Entity ID, Single Sign-on URL, and Single Logout URL to a text file and save it to reference later in this procedure.
Note: Depending on the integration you are performing, you may not need all three of these SAML configuration values.
Step 2: Copy the SAML signing certificate from Identity as a ServiceStep 2: Copy the SAML signing certificate from Identity as a Service
Copy a SAML signing certificate
Log in to your Identity as a Service administrator account.
Click > Security > Applications. The Applications List page appears.
Under SAML Cloud Integrations, click SAML Signing Certificates. The SAML Signing Certificates page appears.
Click 
next to the certificate to copy it to the clipboard.
You can additionally download the certificate and save it for future use.
Open a text editor, such as Notepad, and paste the contents of the certificate into the text file.
Save the file.
Note: Be sure to same the file with the .cer extension, for example, SAML_certifcate.cer.
Step 3: Configure ReviewInc for Identity as a Service authenticationStep 3: Configure ReviewInc for Identity as a Service authentication
To configure ReviewInc for Identity as a Service authentication, you need to contact ReviewInc support at support@reviewinc.com and provide them with the following:
The Entity ID and Single Sign-on URL that you copied in Step 1: Copy the SAML configurations from Identity as a Service.
The Public Certificate that you copied in Step 2: Copy the SAML signing certificate from Identity as a Service.
Step 4: Add ReviewInc to Identity as a ServiceStep 4: Add ReviewInc to Identity as a Service
In Identity as a Service, click > Security > Applications. The Applications Lists page appears.
Click Add. The Select an Application Template page appears.
Do one of the following:
Select SAML Cloud Integrations from the search drop-down list and scroll to find the application you want to add to IDaaS.
- or -
In the Search bar, enter a search option to filter for the application you want to add to IDaaS.
Click ReviewInc. The Add ReviewInc page appears.
Enter an Application Name.
Enter an Application Description.
Optional. Add a custom application logo.
Click 
next to Application Logo. The Upload Logo dialog box appears.
Click 
to select an image file to upload.
Browse to select your file and click Open. The Upload Logo dialog box reappears showing your selected image.
If required, resize your image.
Click OK.
Select the Authentication Flow that appears to users during login.
Click Next. The General page appears.
In the Default Assertion Consumer URL field, enter the Assertion Consumer Service URL, enter:
https://api.nr4.me/Login/Saml2
In the Service Provider Entity ID field, enter:
https://api.nr4.me
Leave the Single Logout Service URL empty.
Enter the SAML Session Timeout to the time when the SAML Assertion times out. The maximum is 720 minutes.
Enter the Max Authentication Age (seconds) to set the maximum amount of time that can elapse before a user is required to reauthenticate during a new login attempt. This applies for both SP-initiated and IDP-initiated login. Set this field to -1 to disable this feature.
From the SAML NameID Attribute drop-down list, select Email.
From the SAML NameID Encoding Format drop-down list, select Email.
From the SAML Signing Certificate from the drop-down list, select the Default SAML Signing Certificate.
Deselect Enable Go Back Button if you do not want users to be able to go back to the ReviewInc login page to log in.
Select Show Default Assertion Consumer URL Service in the My Profile. When selected, the Default Assertion Consumer URL appears in a user's My Profile page in addition to relay states and Alternative Assertion Consumer URLs.
By default, the Alternate Assertion Consumer Service URL https://my.nr4.me is pre-populated. If you need to add more, do the following:
Click Add.
Enter a Name.
Enter a URL Value.
Select Show in My Profile to display the Alternative Consumer Service URL in a user's My profile page.
Optional. Add an Application Logo.
Click Add.
Repeat these steps to add more Alternative Assertion Consumer Service URLs.
Add SAML attributes as follows:
Add the First Name attribute, as follows:
Under SAML Attributes, click Add. The SAML Attributes dialog box appears.
In the Name field enter FirstName.
Click Add next to Value(s).
In the Values field, type < and select First Name.
Click Add.
Add the Last Name attribute, as follows:
Under SAML Attributes, click Add. The SAML Attributes dialog box appears.
In the Name field enter LastName.
Click Add next to Value(s).
In the Values field, type < and select Last Name.
Click Add.
Add the Email attribute, as follows:
Under SAML Attributes, click Add. The SAML Attributes dialog box appears.
In the Name field enter UserEmail.
Click Add next to Value(s).
In the Values field, type < and select Email.
Click Add.
Leave the remaining settings at the default values.
Click Submit.
Step 5: Add a resource ruleStep 5: Add a resource rule
Step 6: Test the integrationStep 6: Test the integration
Testing Service Provider Login
Open a Web browser and enter the URL for your ReviewInc account.
Click Single Sign-on. You are redirected to Identity as a Service.
Log in to IDaaS.
Respond to the second-factor authentication challenge. If you respond successfully, you are logged in to ReviewInc.
Testing Identity as a Service redirect log in
Log in to your Identity as a Service account.
Go to your My Profile page if you are not already there.
Under Applications, click ReviewInc.
Respond to the second-factor authentication challenge. If you respond successfully, you are logged in to ReviewInc.