>
Service Provider > Tenants. The Tenants
List page appears.
Administrators can be locked out of their account for too many failed authentication attempts or account inactivity. The Service Provider portal can be used to unlock all locked administrators of a given account.
Unlock account administrators
1. Click
>
Service Provider > Tenants. The Tenants
List page appears.
2. Click
next to the account you want to unlock.
3. Select
Unlock Administrator Account
from the drop-down list. The Unlock Administrators
dialog box appears.
4. Click OK.