When you add tenants to your Service Provider account, you select the bundle for the account. The bundle defines the set of features that users and administrators can access in Identity as Service. Trial accounts are automatically assigned the Plus bundle type. Production accounts can be assigned the Plus, Premium, or Consumer bundle. The following table describes the features available with each bundle.
Feature available in Identity as a Service |
Plus |
Premium |
Consumer |
User Self-Service (authenticator) |
Yes |
Yes |
Yes |
User Self-Service password reset |
Yes |
Yes |
Yes |
VPN Remote Access |
Yes |
Yes |
No |
Single Sign-on Portal |
Yes |
Yes |
No |
AD Sync |
Yes |
Yes |
No |
Office 365 SAML integration |
Yes |
Yes |
No |
Additional SAML integrations |
Yes |
Yes |
Yes (generic only) |
Mobile soft token and push notifications |
Yes |
Yes |
Yes |
SMS/Email, OTP, KBA, Google authenticator, FIDO, grid authentication |
Yes |
Yes |
Yes |
Native device biometrics |
Yes |
Yes |
Yes |
Email, Web and Telephone Support: Mon-Fri, 8am–8pm EST |
Yes |
Yes |
Yes |
Adaptive/Risk Based Policy Engine |
Yes |
Yes |
Yes |
Desktop Login (using the Desktop Agent) |
Yes |
Yes |
No |
On-Premises Applications - On-premises application integrations |
Yes |
Yes |
No |
On-Premises Applications - ISAPI and Apache integrations |
Yes |
Yes |
Yes |
Azure Active Directory (AD) Sync |
Yes |
Yes |
No |
OpenID Connect and OAuth applications Integration |
Yes |
Yes |
Yes (generic only) |
Microsoft Entra ID (formerly Azure AD) |
Yes |
Yes |
No |
SIEM integration (Splunk) |
Yes |
Yes |
Yes |
Authentication API (for example, Custom Web/Mobile apps) |
Yes |
Yes |
Yes |
Administration API (Users/Groups/Policies) |
Yes |
Yes |
Yes |
Cross-platform facial biometrics |
No |
Yes |
No |
LDAP database sync |
No |
Yes |
Yes |
OAuth 2.0 URL/API protection |
No |
Yes |
Yes |
Mobile Smart Credential/Bluetooth Login |
No |
Yes |
No |
AD Connector |
Yes |
Yes |
No |
Identity Provider |
No |
Yes |
Yes |
User verification |
No |
Yes |
Yes |
User provisioning |
Yes |
Yes |
Yes |
User Certificate authentication |
No |
Yes |
No |
External Risk Engine |
No |
Yes |
Yes |