Welcome to the Entrust Identity as a Service™ Administrator Help

Identity as a Service (IDaaS) is a cloud-based platform for the delivery of authentication services. Identity as a Service enables you to easily and efficiently

Secure access to information for all your users.

Provide multi-factor authentication to your users across multiple applications, such as, RADIUS, SAML, OIDC and OAuth, and custom applications.

Synchronize your users from your corporate directory (AD, AD/LDS, Microsoft Entra ID).

Manage your users and their authenticators.

About this online help

The Administrator Online Help outlines how to use the Identity as a Service features available for administrators. This guide describes all IDaaS administration features. Depending on your account type and user role, some of these features may not be available to you. See Identity as a Service Bundles for more information.

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Identity as a Service support

Email: support@entrust.com

Telephone: Go to https://www.entrust.com/pages/contact-support for support phone numbers for your area.

Date: December 2025

Release: 5.44, Patch 5.44.1