MacOS: Uninstall Device Agent

The Device Agent is not an application, so it cannot be uninstalled in the same way as applications. Instead, a script is provided to perform the necessary actions for uninstallation.

1.      In a terminal window, enter the following commands:

cd "/Library/Application Support/com.entrust.identity.mobile.device-agent"

sudo ./uninstall.btr.sh

2.      For versions earlier than 2.0.0, use the following commands:

cd "/Library/Application Support/com.entrust.identity.mobile.btr"

sudo ./uninstall.btr.sh

3.       Delete the private key com.entrust.identity.mobile.device-agent.btscreader from the macOS System keychain.

4.      Reboot the computer.