Assign Entrust Soft Tokens to users
1. Click
> Members > Users. The Users
List page appears.
2. Click the User ID of the user. The User Details page appears.
3. Click the Authenticators tab. The Authenticators page appears.
4. Click
. A drop-down list of authenticators
appears.
5. Select Entrust Soft Token from the drop-down list. Entrust Soft Token appears the user's list of authenticators.
● If the user has an email, the user is sent an email with instructions on how to activate their Entrust Soft Token.
● If the user does not have an email, the user must activate the Entrust Soft Token from their My Profile page. See the Entrust Identity User Online Help for more information.
Note: Click
next to the Entrust Soft Token and select Re-Activate
from the drop-down list to send another email if the first email
was not received or the Entrust Soft Token was not activated before the
activation expiry.
Activate an Entrust Soft Token for a user
If the user cannot activate their Entrust Soft Token, for example, the user does not have connectivity to complete the activation, an administrator can complete the activation for the user. The user needs to provide the administrator with the activation code.
1. Click > Members > Users.
The Users List page appears.
2. Click the User ID of the user. The User Details page appears.
3. Click the Authenticators tab. The Authenticators page appears.
4. Click
next to the Entrust Soft Token and select
Manual. A Complete
Manual Token Activation window appears.
5. In the Enter Registration Code field, enter 10-digit registration code that appears on your Entrust Soft Token.
Note: If your
administrator role allows you to see the activation code, a Manual
activation details field appears on the Complete
Manual Token Activation window .If you click
next to Manual activation details,
the Complete Manual Token Activation
Details dialog appears showing the Activation
Code.
6. Click Complete to register the authenticator with Identity as a Service.